How to make a return
To request a return, click on this link and follow these steps:
2. Check your email inbox and copy the six-digit verification code included in the email we’ve sent you.
3. Enter the six-digit code on the login page in the field below your email address.
4. From the list of your orders, click on the order for which you wish to request a return.
5. If your order contains multiple items, select the items you wish to return. Make sure to return the chair along with its foot caps.
6. Choose a reason for the return and, if needed, add a note for the store.
7. Click "Submit Request."
Once your return is approved, you’ll receive an email with detailed shipping instructions and a return shipping label. After the product is received, your refund will be issued to the original payment method (credit card, prepaid card, etc.). We will refund the purchase price minus the original shipping costs.